Free resource

10 AI prompts for Kiwi small businesses

Copy a prompt, swap the bits in [square brackets] for your own details, and paste it into ChatGPT, Claude, Gemini or Copilot. Then keep chatting until it sounds right.

Browse all the use cases

Three quick rules before you start

  1. Leave out private details. Names, addresses, bank and IRD numbers stay out. Use placeholders.
  2. Check everything. Prices, dates, facts and anything legal. AI makes confident mistakes.
  3. Make it yours. Read it out loud. If it doesn't sound like you, ask it to try again "more like how I'd say it".

  1. The email tidy-up

    For any email you've written in a hurry.

    Copy and paste

    Tidy up this email so it's clear, friendly and professional. Keep my meaning and keep it short. Use NZ English. Don't add anything I haven't said. [paste your rough email]

  2. The quote writer

    Turn job notes into a quote the customer can follow.

    Copy and paste

    I run a [type of business] in [town]. Turn these notes into a clear quote email. Use bullet points for what's included and not included, show the price as $X incl GST, and end with how to accept. Notes: [your notes]

  3. The review reply

    Calm, kind replies to good or bad reviews.

    Copy and paste

    Write a reply to this customer review for my [type of business]. Under 80 words, warm and professional, NZ English. Thank them, acknowledge any issue without being defensive, and invite them to get in touch directly. Don't mention any personal or booking details. Review: [paste review]

  4. The week of social posts

    Batch your posts in one go.

    Copy and paste

    Write 5 short social media posts for my [type of business] in [town] for this week. Tone: [friendly / cheeky / calm]. Max 2 emojis each. NZ spelling. Don't make claims I haven't given you. What's on this week: [specials, news, events]

  5. The FAQ builder

    Stop answering the same question 20 times.

    Copy and paste

    Turn these customer questions and my rough answers into a clear FAQ for my website, grouped under simple headings. Then give me a one-line version of each I can save as a quick reply. Only use the information I've given. [list questions and answers]

  6. The job ad

    A clear, fair ad that sounds like you.

    Copy and paste

    Write a job ad for a [role] at my [type of business] in [town]. [hours], [pay]. About us: [a few words]. Under 200 words, plain English, NZ spelling. Use inclusive language and avoid anything that could put people off because of age, gender or background. Then suggest 5 interview questions.

  7. The polite invoice chaser

    Firm, friendly and gets you paid.

    Copy and paste

    Write a polite but firm email reminding a client that invoice [number] for $X is [number] weeks overdue. Friendly, not grovelling, under 120 words, NZ English. Ask them to pay within 7 days or tell me if there's a problem. Give me a softer and a firmer version.

  8. The plain-English explainer

    Make sense of a confusing letter or document.

    Copy and paste

    Explain this in plain English for someone with no background in it. I'm in New Zealand. Tell me: what it's about, whether I need to do anything and by when, and what questions to ask an expert. Tell me if you're unsure about anything. [paste text with personal details removed]

  9. The quiet-season idea generator

    Fresh ideas when things slow down.

    Copy and paste

    I run a [type of business] in [town]. Our quiet months are [months]. Give me 10 practical ideas to bring in more customers during that time, with a mix of low-cost and no-cost options. Not just discounts. For each, give one sentence on how to start this week.

  10. The "ask me first" prompt

    Let AI interview you before it writes.

    Copy and paste

    I want you to write the About page for my [type of business] website. Before you write anything, ask me up to 8 questions, one at a time, to understand my business, my customers and how I like to talk. Then write a draft in my voice. Plain English, NZ spelling, no hype words.

Bonus tip: teach it your voice

Paste in 2 or 3 emails or posts you've written that you're happy with and say: "This is how I write. Use this style for everything in this chat." It makes a big difference.

Want help making these your own?

In a free 20-minute chat we'll work out which prompts would save you the most time, and whether a session is worth it.

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